Questions & answers
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Booking & your visit
How do I book an appointment?
Message us on LINE @craftclinic or call +66 96 293 8891. We're open daily, 11 a.m. – 8 p.m. Booking ahead is recommended.
Do I need a consultation first?
Yes. Before any treatment, the doctor reviews your medical history, assesses your skin or face, and explains the options that suit you, including risks and expected results.
Is there a consultation fee?
A consultation fee may apply. If you go ahead with a treatment on the same day, the fee is deducted from your treatment cost.
Will I be pressured to buy a course?
No. We have no sales staff and a strict no-hard-sell policy. You talk directly with the doctor, who recommends only what treats your real concerns, safely and within your budget.
Who performs the treatments?
Our licensed doctors, who hold a Master of Science in Aesthetic Medicine. See About.
How do I get to the clinic?
We're on the 3rd floor of CP Tower 3, connected to BTS Phaya Thai and the Airport Rail Link by skywalk. See Contact for the map.
Is there a minimum age?
You must be 18 or older to receive aesthetic treatments. We may ask for ID.
Treatments
What's the difference between Ultherapy, Ultraformer and LinearZ?
All three are HIFU (focused ultrasound) lifts. Ultherapy PRIME has live imaging, so the doctor sees the skin layers while treating. Ultraformer and LinearZ don't, and LinearZ delivers energy in fast, even lines. We offer Ultherapy PRIME and LinearZ. Read the full comparison →
What's the difference between Thermage, Density and Oligio?
All three tighten skin with radiofrequency (RF). Thermage FLX and Oligio are monopolar RF. Density is bimodal (monopolar and bipolar), so it works on deeper and surface layers together. We offer Oligio and Density. Read the full comparison →
HIFU or RF: which do I need?
HIFU lifts from the deep layer (jowls, jawline, double chin). RF firms and smooths the skin itself. Many people combine both, for example our Oligio x LinearZ combo. The doctor will advise after looking at your face.
Fraxel, Microneedle RF or Fractional CO2: which is best for acne scars?
It depends on your scar type and skin. Fractional CO2 is strongest per session but has about a week of downtime. Microneedle RF has less downtime and a lower risk of dark marks on Asian skin, and also tightens. We offer Fractional CO2 and Microneedle RF (Doublo 2.0). Read the full comparison →
What is Scan & Sculpt?
Before a lifting plan, we scan your face with ultrasound to see skin thickness, fat and the depth of the lifting layer. This helps the doctor choose the right device, depth and number of shots. It's done for every lifting case at no extra cost. Read more →
Does everyone get the same Botox dose?
No. Units and injection points are planned around your muscle strength, face shape and expressions, with a review at 2 weeks. Read about Personalized Botox →
Does it hurt?
Most people find treatments very manageable. We use numbing cream for injections and most lasers, and fine needles or cannulas to keep you comfortable.
How much downtime is there?
It depends on the treatment. Botox, IPL and Hydro Facial have little to none. Fillers and threads may cause swelling or bruising for a few days. Fractional CO2 and microneedle RF need about 3–7 days. Each treatment page lists the details.
How long do fillers last?
Usually 6–18 months, depending on the product, the area treated and your body.
How often should I have Botox?
Results last about 3–4 months for wrinkles and 4–6 months for jaw slimming, so most people repeat every 3–6 months.
How many laser hair removal sessions will I need?
Usually 6–8 sessions or more, 4–6 weeks apart, because hair grows in cycles.
Can I have treatments if I'm pregnant or breastfeeding?
Most injectables and many energy-based treatments are not recommended during pregnancy or breastfeeding. Please tell the doctor, who will advise what is safe.
Are results guaranteed?
No. Results vary from person to person. The doctor will explain realistic expectations before you decide.
Payments & policies
Do I need to pay a deposit?
A deposit may be needed to secure some bookings. It's deducted from your treatment cost on the day.
Can I cancel or reschedule?
Yes, with at least 24 hours' notice. Later cancellations or no-shows may be charged up to 500 THB or lose the deposit.
Can I get a refund?
Treatments can't be refunded once performed. Unused pre-paid packages may be refunded at the clinic's discretion, minus a 10% admin fee. Unopened skincare products can be returned within 7 days. See our Refund Policy.