Accessibility Statement
Our Commitment
Craft clinic is committed to ensuring that our website is accessible to all users, including those with disabilities. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards as far as reasonably possible.
Measures We Have Taken
We have taken the following steps to improve accessibility on our website:
- Using clear, plain language in both Thai and English
- Providing sufficient colour contrast between text and background
- Adding descriptive alt text to all images, including before and after photographs
- Ensuring all forms are labelled clearly and can be navigated by keyboard
- Using a responsive design that works on mobile, tablet, and desktop devices
- Ensuring that all video content includes captions where possible
- Making the website navigable without the use of a mouse
Known Limitations
We acknowledge that some areas of our website may not yet fully meet accessibility standards. We are actively working to address these, including:
- Older PDF documents that may not be fully screen-reader compatible — we aim to update these progressively
- Some embedded third-party tools (such as booking widgets) that are subject to their own accessibility provisions
Physical Accessibility
Our clinic is located in CP Tower 3, Phaya Thai, Bangkok, which is directly connected to the BTS Phaya Thai station and the Airport Rail Link. The building is equipped with:
- Lift access to all floors
- Step-free entry from the BTS skywalk connection
- Accessible toilet facilities within the building
- Parking for clinic visitors
If you require any specific assistance when visiting our clinic, please contact us in advance and we will do our best to accommodate your needs.
Feedback & Contact
We welcome feedback on the accessibility of our website and clinic. If you experience any barriers or have suggestions for improvement, please contact us:
Email:
Phone / LINE:
+6696-2938891 / @craftclinic
Address:
CP Tower 3, Phaya Thai, Bangkok, Thailand
We aim to respond to all accessibility feedback within 5 business days.
Review
This Accessibility Statement was last reviewed on 4 May 2026. We will review and update it annually or following significant changes to our website.